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NHCUCC SMS Messaging Privacy Policy and Terms

Effective Date: April 4, 2025

The New Hampshire Conference of the United Church of Christ (“NHCUCC,” “we,” “us,” or “our”) is committed to protecting your privacy and complying with all applicable federal regulations regarding SMS (text message) communications, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. By opting in to receive SMS messages from us, you agree to the policy and terms outlined below.

1. Purpose of SMS Messaging

NHCUCC uses SMS messages as part of its mission to support and nurture the life and ministries of congregations and leaders across New Hampshire. SMS communications may include:

  • Invitations to events, programs, and initiatives

  • Volunteer and giving opportunities

  • Fundraising campaigns

  • Status updates, reminders, or urgent alerts

  • Conversational replies and follow-ups from staff

We do not send third-party marketing or unrelated promotional content through SMS.

2. How to Opt In

You will only receive text messages from NHCUCC if you provide express written consent, which may occur by:

  • Sending an SMS with the word START, JOIN, or NHCUCC to our designated number

  • Texting us first, thereby initiating a conversation

  • Emailing your name and phone number with a request to opt-in to nhcucc@nhcucc.org

  • Checking an opt-in box or signing a form during event registration or communication preference updates

By opting in, you confirm that you are the authorized user of the provided mobile number.

3. Message Frequency

  • NHCUCC generally replies individually to your inquiries.

  • On average, you can expect to receive 1–2 messages per month, though you may receive up to 10 messages monthly during active program periods.

  • Message frequency may vary based on your engagement. NHCUCC reserves the right to adjust this frequency at any time.

4. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s plan. NHCUCC is not responsible for any charges you may incur from your wireless provider.

5. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by sending any of the following keywords:

  • STOP

  • QUIT

  • UNSUBSCRIBE

After opting out, you will receive one final confirmation message. Please note that opting out of SMS does not affect other communication preferences such as email.

6. Help and Support

For help, reply with:

  • HELP or INFO – to receive assistance or additional contact information

Or contact us directly at:📧 nhcucc@nhcucc.org📞 603-225-6647🏢 140 Sheep Davis Rd., Pembroke, NH 03275

7. Privacy and Data Use

We collect and store the following data:

  • Your mobile phone number

  • Your consent to receive SMS messages

  • Message history between you and NHCUCC

We do not sell, rent, or share your information with third parties for marketing. Your data is only used in connection with NHCUCC programs and activities. We have implemented appropriate technical and administrative safeguards to protect your information from unauthorized access or use.

For more information, visit our Privacy Policy and Terms.

8. Your Responsibilities and Prohibited Use

You agree to:

  • Only provide mobile numbers you own or control

  • Not use NHCUCC’s SMS service to send spam, unlawful content, or inappropriate material

NHCUCC reserves the right to terminate your participation in the program if misuse is detected.

9. Liability Disclaimer

NHCUCC is not responsible for:

  • Delays, message failures, or technical interruptions caused by mobile carriers or third-party providers

  • Charges or fees associated with SMS messaging

We will make every effort to provide timely, accurate messages.

10. Changes to This Policy

This SMS Messaging Policy and Terms may be updated periodically. We will post the most current version at https://www.nhcucc.org/resources/sms-toc. Substantive changes that impact your privacy or terms of participation will be communicated directly. Continued use of our SMS service constitutes acceptance of any updates.

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